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Shipping & Returns

Pitts Performance
Shipping & Returns

The use of and access to the information on this site is subject to the terms and conditions set out in the Agreement to use this website. Please review this Shipping & Returns Statement prior to proceeding further.

A handling charge will be added to each order.

  • All shipments are subject to an additional $4.99
  • Overseas shipments are subject to an additional $9.99
  • Canadian orders are subject to brokerage, taxes and duty where required.

FREE GROUND SHIPPING for any orders over $500.00 with in the continental US via UPS Ground Shipping.

SHIPPING & HANDLING INFORMATION

UPS Ground
UPS Ground provides day-specific delivery to destinations in the U.S.

On-schedule Delivery to U.S. Addresses
Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments.

UPS 3 Day Select
UPS 3 Day Select is the smart choice for time-sensitive packages on a cost-sensitive budget.

Guaranteed Three-day Delivery
UPS 3 Day Select® offers the ideal mix of economy and guaranteed on-time delivery.

 

 

 

Contact Details

If at any time you wish to contact Pitts Performance with any question in this shipping and returns policy statement you may do so by contacting Pitts Performance by either of the methods set out below:

Pitts Performance 818-780-2184
7922 Woodley Ave
Van Nuys, CA 91406

email: mail@pittsperformance.commail@PittsPerformance.com

 

UPS ORDER TRACKING

dEx ORDER TRACKING

CLICK HERE

U.S. ONLINE ORDERING PAYMENT OPTIONS

We are offering all of our products for sale over our secure credit card server.
We accept:

American Express  Master Card  Visa

Money Orders, Wire Transfers and Certified Checks orders will be shipped within 24 hours upon receipt of your payment. Please do not send cash. (Only available through phone orders)

You may also order by phone at
888.GO.PITTS

FREIGHT INFORMATION

FREIGHT WEIGHT CHART
Order Weight Freight Charge Handling
150 - 500 lbs. $250.00 $9.99
501 - 1000 lbs. $500.00 $19.99
1001 - 1500 lbs. $1000.00 $29.99

SHIPPING INFORMATION

1. UPS Ground available to U.S. Continental States only.

2. We will make every effort to ship your Priority Shipment the next business day after receipt of order. However, we cannot guarantee product availability at time of order.
AK & HI UPS Priority only. $8 will be added to the Next Day rate.

3. We do not ship COD.

INTERNATIONAL ORDERS (outside the U.S.)
4.All International customers are required to pay via wire transfer and will be shipped within 24 hours upon receipt of your payment.

DAMAGES
5.Inspect your shipment upon arrival! Report any damage of shipping related breakage immediately to the carrier.

UPS 800.742-5877

OW TO MAKE A RETURN

6.If you are not completely satisfied, return the new/unused item in the original box prepaid within 30 Days, with a copy of the invoice, for store credit/exchange. When making a return, please remember a few rules of thumb so your return can be processed as quickly as possible.
  1. Completely fill out the return form that you can receive by clicking here. NO returns will be accepted without a copy of the original invoice.
  2. Send the package pre-paid (FedEx, UPS or US Postal Service INSURED) to: Pitts Performance, Attn: Returns, 7922 Woodley Ave., CA 91406
7.No COD or freight-collect shipments will be accepted. Credit will be issued for merchandise only - no refunds on handling/shipping.

8.Sorry, NO RETURN ON MOUNTED WHEELS. Please check fitment before mounting tires to ensure correct sizing and offset.

9.To ensure you will be able to see Return Form PDF file in its entirety, you may need to obtain the most recent edition of the free Acrobat Reader

Pitts Performance
7922 Woodley
Van Nuys, CA  91406

email: mail@pittsperformance.com

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